Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Etherton

Mike Etherton

October 23, 2026

5  out of  5
rating by Mike Etherton
"Anna was very helpful to our needs. We are very pleased with their services!"
We responded:
"Thank you, Mike, for your kind words! I'm so glad Anna made your experience a positive one. I'm very proud of our team and the care they put into helping our customers. Welcome to our State Farm family! We look forward to taking great care of you for many years to come!"
Profile photo of Agnieszka Warenik

Agnieszka Warenik

October 21, 2026

5  out of  5
rating by Agnieszka Warenik
"I have been a State Farm customer for many years, and my experience with Agata Bielski’s office has always been exceptional! From customer service to handling claims, both personally and for business, I have always received outstanding support.
My positive review is especially dedicated to the wonderful ladies working at this office. They truly deserve recognition for their professionalism, kindness, and dedication!
I highly recommend Agata Bielski’s office, especially to anyone who has had a negative experience with State Farm in the past. These ladies will definitely change your mind!"
We responded:
"Agnieszka, what a wonderful tribute to the ladies in our office! I couldn't agree more—they are truly the heart of this agency, and I am incredibly fortunate to work alongside such a dedicated and caring team since I know that the people behind the policies make all the difference, especially when customers need us most. Hearing that we've consistently been there for you, both personally and professionally, means so much to me. Your comment about giving State Farm another chance is an especially meaningful compliment! Thank you for your loyalty over the years and for taking the time to recognize the amazing women who make our Arlington Heights office so special!"
Profile photo of Natalia Kaczmarek

Natalia Kaczmarek

October 19, 2026

5  out of  5
rating by Natalia Kaczmarek
"I’ve been with this State Farm insurance office for many years, and I couldn’t be happier with the service they provide! The team is always friendly, helpful, professional, and communicative. They take the time to answer my questions, explain everything clearly, and make sure I feel taken care of. It’s such a relief to work with people who are reliable, responsive, and genuinely care about their customers. I truly appreciate their outstanding service and the peace of mind they give me. I highly recommend this office to anyone looking for an insurance team they can trust. Thank you for always going above and beyond!"
We responded:
"Natalia, reviews like yours are especially meaningful because they come from customers who have been with us for many years and know our team so well! After more than 20 years as a State Farm agent, I can honestly say that building lasting relationships with our customers has been one of the most rewarding parts of my career. I’m incredibly proud of the experienced, dedicated team we’ve built over the years. Many of us have worked together for a long time, and we share the same commitment to treating our customers with care, respect, and professionalism. Knowing that our efforts give you confidence and peace of mind means the world to us. Thank you for your continued loyalty, your generous words, and for recommending our Arlington Heights office. Customers like you are what make these 20+ years so rewarding!"
Profile photo of Pawel Leja

Pawel Leja

October 16, 2026

5  out of  5
rating by Pawel Leja
"I worked with Urszula to get insurance for my home. She was extremely helpful and kind, and reached out on her own to make sure I was informed along the process."
We responded:
"Thank you, Pawel, for sharing your experience with our office! Buying home insurance is an important decision, and I believe our responsibility goes beyond simply providing a policy. Keeping our customers informed, anticipating their questions, and making the process as smooth as possible are all part of the service we strive to deliver. I'm especially proud of my team when I hear that they take the initiative to reach out rather than wait for customers to call. Thank you for trusting us to protect your home. We truly appreciate the opportunity to serve you!"
Profile photo of Julia borkowska

Julia borkowska

October 15, 2026

5  out of  5
rating by Julia borkowska
"amazing experience!! truly the best people and i felt heard with all the questions i asked. could not have asked for anyone better!!"
We responded:
"Julia, what a lovely review! Nothing makes me happier than knowing our customers feel heard, comfortable asking questions, and genuinely cared for. I’m incredibly proud of the team we’ve built and the welcoming atmosphere they create in our office every day. Insurance can sometimes be confusing, and we believe everyone deserves the time and attention to understand their options. Thank you for such kind words about our team and for giving us the opportunity to take care of you!"
Profile photo of A K

A K

October 13, 2026

5  out of  5
rating by A K
"I’ve been with State Farm for about 10 years, and Agata Bielski and her team are always so friendly and helpful. They make everything easy and respond super fast whenever I need a quote or help with my coverage. I’ve even told my friends about them! I just had a wonderful experience with Iwona from Agata Bielski State Farm—they made insurance feel simple. I’d definitely recommend them to anyone looking for an agency that really cares. Two thumbs up and 5 stars!"
We responded:
"Two thumbs up and 5 stars from a customer who has been with us for 10 years—what more could we ask for! Thank you for your loyalty and for sharing such a wonderful review. I'm especially proud to hear that no matter who you work with in our office, you receive the same friendly, knowledgeable, and responsive service. We have an amazing team, and making insurance simple while building lasting relationships is what we do best. The fact that you've recommended us to your friends makes this even more special. Thank you for being part of our State Farm family for all these years!"
Profile photo of Aldona Bobrowicz

Aldona Bobrowicz

October 13, 2026

5  out of  5
rating by Aldona Bobrowicz
"It is an excellent insurance company, and they have the best insurance agent I have ever met: Ula Cwikla. She is always available when I need her, answers calls even on weekends and outside business hours, always goes the extra mile to resolve any issue. She is a very empathetic and courteous person…
I definitely recommend this place."
We responded:
"What a wonderful compliment to Ula and our agency! Thank you for recognizing the dedication and personal care that go into helping our customers. I’ve always believed that great insurance service is about more than just policies—it’s about having someone you can count on, especially when you need help the most. I’m incredibly proud of the experienced and compassionate team we’ve built over the years. Ula’s willingness to go above and beyond is a wonderful example of that commitment. Thank you, Aldona, for your trust and for recommending our office. It truly means a lot to all of us! "
Profile photo of Woj Lor

Woj Lor

October 6, 2026

1  out of  5
rating by Woj Lor
"Agata bielska is very unhelpful. She will sign you up for insurance without a problem. (Incorrectly at that too as they couldn’t find my family members under the same policy when trying to file a claim) and when you call her up with any issues she will tell you „that’s not my problem, deal with it on your own.” She’s extremely rude. Unhelpful. I recommend everyone to stay clear of this person.
Also don’t expect to get your insurance card from them every couple of months. They simply do not send you new insurance cards with updated information. Terrible service."
We responded:
"I’m truly disappointed to read this review, especially after having you as a customer of my agency for over 10 years. I take concerns about our service very seriously, which is why I personally reached out to you to discuss the situation and clarify what happened. Unfortunately, we were unable to have that conversation.
While I respect your right to share your experience, I would like to clarify a few things. Protecting our customers' privacy is extremely important to us, and there are legal and privacy restrictions on what information we can share with individuals who are not authorized on a policy, even when they are family members. There are also certain matters, such as corrections to police reports, that are outside an insurance agent's authority.
Regarding insurance ID cards, updated cards are routinely issued every six months, and our office is always happy to provide additional copies whenever requested.
I am particularly troubled by the suggestion that we would tell a customer their concerns are not our problem. That is not how I conduct my business or how my team is trained to treat people. After more than 20 years as a State Farm agent, I take great pride in the professionalism, dedication, and integrity of my entire team.

I remain available and willing to speak with you personally to address any remaining concerns. I genuinely wish we had been able to resolve this through a conversation rather than a public review."
Profile photo of Kris Kaczor

Kris Kaczor

October 1, 2026

5  out of  5
rating by Kris Kaczor
"Great experience working with this State Farm agent Agata Bielski. They are friendly and taking time to explain everything clearly. I’d definitely recommend this agent"
We responded:
"Thank you, Kris, for the wonderful recommendation! Taking the time to explain coverage clearly and making sure our customers feel comfortable with their insurance decisions is very important to all of us. I’m proud of the team we’ve built and the friendly, knowledgeable service they provide every day. We truly appreciate you choosing our agency and sharing your experience!"
Profile photo of Barbara Krajewski

Barbara Krajewski

September 30, 2026

5  out of  5
rating by Barbara Krajewski
"I am very happy with the customer service I received"
We responded:
"Barbara, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of robert zapolski

robert zapolski

September 30, 2026

5  out of  5
rating by robert zapolski
"This insurance agency provides an exceptional level of service that truly puts the client first. Every interaction is handled with professionalism, ensuring that all policies are explained with clarity and care. Their team is incredibly responsive and always ready to assist with any concerns that may arise. It is reassuring to work with professionals who demonstrate such a profound commitment to protecting what matters most. I highly recommend their services to anyone seeking reliable coverage and genuine peace of mind."
We responded:
"Robert, thank you for such a thoughtful review! Your words truly describe everything we strive to be as an agency. One of the things I’m most proud of is the experienced and caring team we’ve built over the years. We want every customer who contacts our office to feel heard, understand their coverage, and know they have people they can count on when they need us. It means so much to know that this is the experience you’ve had with our team. Thank you for your confidence in us and for taking the time to share such a wonderful recommendation!"
Profile photo of I D

I D

September 26, 2026

5  out of  5
rating by I D
"I would highly recommended Agata Bielski State farm insurance agent to anybody! When I contacted them I was in a bit of "insurance jam" and very professionally they walked me through my dilemma. The price they offered was even bit lower than they competitors. Always nice and pleasant to talk to one of their agents."
We responded:
"Thank you, I D, for sharing this! Sometimes insurance situations can get complicated, and that’s exactly when having an experienced team you can call really matters. I’m very proud that our team was able to walk you through your situation, find a solution, and make the process easier—while also offering you a competitive price. After more than 20 years in this business, helping people through those “insurance jams” is still one of the most rewarding parts of what we do. Thank you for choosing our agency and for recommending us to others!
"
Profile photo of Grzegorz Migdal

Grzegorz Migdal

September 25, 2026

5  out of  5
rating by Grzegorz Migdal
"Highly recommended, helpful and friendly team especially Dominika and Viktor"
We responded:
"Thank you, Grzegorz, for the recommendation! I’m so glad my team members made such a positive impression. They both bring so much care and dedication to our customers, and I’m lucky to have them on my team. We truly appreciate you taking the time to recognize them and share your experience with our agency!
"
Profile photo of Tom R

Tom R

September 23, 2026

5  out of  5
rating by Tom R
"I had a great experience working with my State Farm agent. The entire process was quick, easy, and straightforward from start to finish. Everything was explained clearly, there was no pressure, and getting everything set up was incredibly simple.

I shopped around and compared several other insurance companies, and State Farm beat out all the competition with the best overall combination of price, coverage, and service. My agent was friendly, knowledgeable, responsive, and made the whole experience hassle-free.

Very happy I made the switch. I would definitely recommend this State Farm agent to anyone looking for great service and a competitive rate!"
We responded:
"Tom, we love hearing from customers who took the time to shop around and ultimately chose State Farm and our agency, here in Arlington Heights! Finding the right balance of coverage, price, and personal service is so important, and I’m glad we were able to deliver all three while making the switch simple and stress-free. We believe insurance should be explained clearly, without pressure, so you can feel confident about your decisions. Thank you for giving us the opportunity to earn your business. We’re very happy to have you with us and truly appreciate the recommendation!
"
Profile photo of Michal Ochyl

Michal Ochyl

September 21, 2026

5  out of  5
rating by Michal Ochyl
"I’ve been very happy working with Agnieszka Ch. at Agata Bielski. She is always easy to reach, very responsive, and provides all the information I need right away. The entire experience has been smooth and professional. I’ve already referred her to several of my friends and would gladly recommend her to anyone looking for great service."
We responded:
"Thank you, Michal, so much for your kind words and, especially, for referring your friends to our agency! There is no greater compliment than knowing a customer feels confident enough in our service to recommend us to others. I’m incredibly proud of the experienced, dedicated team we’ve built over the years. Being responsive, providing clear answers, and making insurance as easy as possible are standards we work hard to maintain throughout our entire office. We truly appreciate your confidence in us and look forward to taking great care of you—and anyone you send our way!
"
Profile photo of Marek Idziak

Marek Idziak

September 19, 2026

5  out of  5
rating by Marek Idziak
"Witam super service wszystko dobrze i szybko zrobione polecam!Dziekuje za pomoc nawet po godzinach pracy ja uzyskalismy od Pana Marcina swietnie!Pozdrawiam"
We responded:
"Bardzo dziękujemy za tak miłą opinię! Ogromnie się cieszę, że pomogliśmy Państwu nawet po godzinach pracy. Takie zaangażowanie i gotowość do pomocy są dla nas bardzo ważne. Dziękujemy za zaufanie i polecenie naszego biura. Serdecznie pozdrawiamy!
"
Profile photo of Sylwia Engquist

Sylwia Engquist

September 19, 2026

5  out of  5
rating by Sylwia Engquist
"Fantastic! Anytime there’s any question there’s no hesitation when calling the office. The team is very professional, very knowledgeable, and overall just simple to deal with. Thank you!"
We responded:
"Sylwia, this is exactly how we want our customers to feel—comfortable calling us anytime they have a question and confident that they’ll get the help they need. Thank you for recognizing the knowledge and professionalism of our team! We work hard to make insurance as simple and hassle-free as possible, and it’s wonderful to know we’re delivering on that. We truly appreciate you!
"
Profile photo of Ihor Lekhiv

Ihor Lekhiv

September 18, 2026

5  out of  5
rating by Ihor Lekhiv
"Sylwia has always been very quick with her responses if I have any questions about my insurance for car and house. She truly tries to help get you the best deal and what you are looking for to fit your needs. Could not recommend more."
We responded:
"Thank you Ihor for sharing your experience. I'm glad to hear that we made the process of setting up and assisting with your insurance needs easy and enjoyable. If you ever need further assistance, please do not hesitate to reach out. "
Profile photo of Jerry Karpiesiuk

Jerry Karpiesiuk

September 18, 2026

5  out of  5
rating by Jerry Karpiesiuk
"Excellent service, knowledgeable agents, extremely responsive! I have been with that firm for a long time. Highly recommend."
We responded:
"Jerry, having longtime customers continue to choose our agency is one of the best compliments we can receive. Thank you for recognizing our team’s knowledge, responsiveness, and commitment to great service. We truly value the relationship we’ve built with you over the years and appreciate your continued confidence in us. Thank you for the recommendation—we’re always here when you need us!
"
Profile photo of Kris Krol

Kris Krol

September 18, 2026

5  out of  5
rating by Kris Krol
"Best place to get help
Really happy with Iwona and her professionalism. If you need insurance that the place to call"
We responded:
"Thank you, Kris, so much! After more than 20 years as a State Farm agent, one of the things I’m most proud of is the team we’ve built and the level of care they provide to our customers. Many of us have worked together for years, and we truly believe that when you call our Arlington Heights office, you should always feel welcomed, supported, and confident that someone is ready to help. Thank you for recommending us and for putting your trust in our agency!
"
Profile photo of Piotr Wolaniuk

Piotr Wolaniuk

September 18, 2026

5  out of  5
rating by Piotr Wolaniuk
"I’ve had a great experience with this Agata Bielski State Farm Agency. The service is professional, friendly, and always very responsive. Any questions or concerns I have are handled quickly and clearly, which makes everything much easier.

I especially want to recognize Iwona. She is incredibly nice, helpful, and responsive. She always takes the time to explain things and makes sure everything is taken care of. Her excellent customer service really stands out.

I highly recommend Agata Bielski State Farm Agency, and especially Iwona, to anyone looking for an insurance agent who truly cares about their customers!"
We responded:
"Piotr, reading this made my day! Thank you for taking the time to recognize Iwona and the care she puts into helping our customers. Being responsive is important, but making sure someone truly understands their insurance and feels comfortable with the answers they receive is what great service is all about. Iwona does that exceptionally well, and I’m fortunate to have her as part of our team.
Thank you also for your kind words about our entire agency. Your recommendation is a wonderful compliment, and we’ll continue working hard to make every interaction with our office just as positive!
"
Profile photo of Malgorzata Belcik

Malgorzata Belcik

September 17, 2026

5  out of  5
rating by Malgorzata Belcik
"Great service, knowledgeable, fast and helpful."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Janusz Mroz

Janusz Mroz

September 17, 2026

5  out of  5
rating by Janusz Mroz
"Dziękuję za profesjonalną pomoc za załatwienie mojej sprawy sprawnie i na duży plus w porównaniu z poprzednim ubezpieczycielem , dziękuję i życzę dalszych sukcesów w biznesie"
We responded:
"Bardzo dziękujemy za tak miłe słowa! Cieszymy się, że mogliśmy sprawnie pomóc i że zmiana ubezpieczyciela okazała się dla Pana pozytywnym doświadczeniem. Zależy nam, aby każda sprawa była załatwiana profesjonalnie, konkretnie i bez zbędnych komplikacji. Dziękujemy za zaufanie oraz piękne życzenia — mamy nadzieję, że jeszcze przez wiele lat będziemy mogli służyć pomocą!
"
Profile photo of 4444

4444

September 16, 2026

5  out of  5
rating by 4444
"Great experience with Agata Bielski State Farm! The customer service is friendly, fast, and very professional. Everything was handled smoothly and efficiently. I’m very satisfied with the service and would definitely recommend them!"
We responded:
"4444, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Edyta Wzorek

Edyta Wzorek

September 11, 2026

5  out of  5
rating by Edyta Wzorek
"Great service !!!"
We responded:
"Thanks so much for the fantastic rating, Edyta! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "